The Antecedents of Economy-class Passenger Loyalty The Moderating Role of Airline Business Models: Full-service and Low-cost Airlines
In recent decades full-service airlines have targeted price-sensitive passengers, traditionally targeted by low-cost airlines, by promoting their economy class options. This paper aims to guide both types of airlines in promoting their economyclass options by utilizing factors influencing passenger...
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| Main Authors: | Önder Kethüda, Emre Dil, Mehmet Akif Öncü |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Istanbul University Press
2023-12-01
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| Series: | Istanbul Business Research |
| Subjects: | |
| Online Access: | https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/878DE2816AA6427BABD8ABA932BE3B10 |
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