The Antecedents of Economy-class Passenger Loyalty The Moderating Role of Airline Business Models: Full-service and Low-cost Airlines

In recent decades full-service airlines have targeted price-sensitive passengers, traditionally targeted by low-cost airlines, by promoting their economy class options. This paper aims to guide both types of airlines in promoting their economyclass options by utilizing factors influencing passenger...

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Bibliographic Details
Main Authors: Önder Kethüda, Emre Dil, Mehmet Akif Öncü
Format: Article
Language:English
Published: Istanbul University Press 2023-12-01
Series:Istanbul Business Research
Subjects:
Online Access:https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/878DE2816AA6427BABD8ABA932BE3B10
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