Descriptive analysis of interpreter service mode costs & usage in Northwestern Wisconsin pre and peri COVID-19
Abstract Background Interpreter service mode (in person, audio, or video) can impact patient experiences and engagement in the healthcare system, but clinics must balance quality with costs and volume to deliver services. Videoconferencing and telephone services provide lower cost options, effective...
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Main Authors: | Elena N. Casey, Erin Fitzgerald, Hannah S. Rackers, Derek Bates, Kelson Fox, Mary Bygd |
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Format: | Article |
Language: | English |
Published: |
BMC
2025-01-01
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Series: | BMC Health Services Research |
Subjects: | |
Online Access: | https://doi.org/10.1186/s12913-025-12248-0 |
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