Descriptive analysis of interpreter service mode costs & usage in Northwestern Wisconsin pre and peri COVID-19

Descriptive analysis of interpreter service mode costs & usage in Northwestern Wisconsin pre and peri COVID-19

Abstract Background Interpreter service mode (in person, audio, or video) can impact patient experiences and engagement in the healthcare system, but clinics must balance quality with costs and volume to deliver services. Videoconferencing and telephone services provide lower cost options, effective...

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Bibliographic Details
Main Authors: Elena N. Casey, Erin Fitzgerald, Hannah S. Rackers, Derek Bates, Kelson Fox, Mary Bygd
Format: Article
Language:English
Published: BMC 2025-01-01
Series:BMC Health Services Research
Subjects:
COVID-19
Immigrant and refugee
Interpreter cost
Interpreter mode
Interpreter services
Language services
Online Access:https://doi.org/10.1186/s12913-025-12248-0
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https://doi.org/10.1186/s12913-025-12248-0

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