Monitoring and evaluation of the quality of healthcare service delivery in Ntungamo district, Uganda

The need to discern the progress of development interventions has increased the demand for Monitoring and Evaluation (M&E) activities. In this paper, we report findings on a study that examined the impact of M&E on the quality of healthcare service delivery in Ntungamo District. The study us...

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Main Authors: Nahabwe, Judith, Basheka, Benon C., Mucunguzi, Abel
Format: Article
Language:English
Published: African Journal of Governance and Public Leadership 2025
Subjects:
Online Access:http://hdl.handle.net/20.500.12493/2904
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author Nahabwe, Judith
Basheka, Benon C.
Mucunguzi, Abel
author_facet Nahabwe, Judith
Basheka, Benon C.
Mucunguzi, Abel
author_sort Nahabwe, Judith
collection KAB-DR
description The need to discern the progress of development interventions has increased the demand for Monitoring and Evaluation (M&E) activities. In this paper, we report findings on a study that examined the impact of M&E on the quality of healthcare service delivery in Ntungamo District. The study used a cross-sectional research design where data from 213 respondents was used to draw inferences. The quantitative findings were generated through a questionnaire method and findings were supplemented by qualitative data through interviews. The study established that the implementation type of M&E has a statistically significant positive relationship with the quality of healthcare service delivery as depicted by a correlation coefficient of r=0.308**. Also, beneficiary type of M&E has a statistically significant positive relationship with the quality of healthcare service delivery as indicated by correlation results r=0.378**. On its part, social accountability type of M&E had a positive correlation (r=0.345**). Overall, the study demonstrates that monitoring and evaluation has a medium impact on the quality of healthcare service delivery in Uganda. The implication of this finding is that there are other factors likely to influence the quality of health care delivery other than M & E. The findings appeal to contexts beyond a local government and convey that M and E is not the only factor likely to support the success of an intervention.
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spelling oai:idr.kab.ac.ug:20.500.12493-29042025-04-17T00:00:35Z Monitoring and evaluation of the quality of healthcare service delivery in Ntungamo district, Uganda Nahabwe, Judith Basheka, Benon C. Mucunguzi, Abel Monitoring and evaluation Quality of healthcare Uganda The need to discern the progress of development interventions has increased the demand for Monitoring and Evaluation (M&E) activities. In this paper, we report findings on a study that examined the impact of M&E on the quality of healthcare service delivery in Ntungamo District. The study used a cross-sectional research design where data from 213 respondents was used to draw inferences. The quantitative findings were generated through a questionnaire method and findings were supplemented by qualitative data through interviews. The study established that the implementation type of M&E has a statistically significant positive relationship with the quality of healthcare service delivery as depicted by a correlation coefficient of r=0.308**. Also, beneficiary type of M&E has a statistically significant positive relationship with the quality of healthcare service delivery as indicated by correlation results r=0.378**. On its part, social accountability type of M&E had a positive correlation (r=0.345**). Overall, the study demonstrates that monitoring and evaluation has a medium impact on the quality of healthcare service delivery in Uganda. The implication of this finding is that there are other factors likely to influence the quality of health care delivery other than M & E. The findings appeal to contexts beyond a local government and convey that M and E is not the only factor likely to support the success of an intervention. 2025-04-16T08:13:35Z 2025-04-16T08:13:35Z 2024 Article Nahabwe, J., Basheka, B. C., & Mucunguzi, A. (2024). Monitoring and evaluation of the quality of healthcare service delivery in Ntungamo district, Uganda. African Journal of Governance and Public Leadership, 2(2), 5-20. 2789-2298 http://hdl.handle.net/20.500.12493/2904 en 2 application/pdf African Journal of Governance and Public Leadership
spellingShingle Monitoring and evaluation
Quality of healthcare
Uganda
Nahabwe, Judith
Basheka, Benon C.
Mucunguzi, Abel
Monitoring and evaluation of the quality of healthcare service delivery in Ntungamo district, Uganda
title Monitoring and evaluation of the quality of healthcare service delivery in Ntungamo district, Uganda
title_full Monitoring and evaluation of the quality of healthcare service delivery in Ntungamo district, Uganda
title_fullStr Monitoring and evaluation of the quality of healthcare service delivery in Ntungamo district, Uganda
title_full_unstemmed Monitoring and evaluation of the quality of healthcare service delivery in Ntungamo district, Uganda
title_short Monitoring and evaluation of the quality of healthcare service delivery in Ntungamo district, Uganda
title_sort monitoring and evaluation of the quality of healthcare service delivery in ntungamo district uganda
topic Monitoring and evaluation
Quality of healthcare
Uganda
url http://hdl.handle.net/20.500.12493/2904
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AT mucunguziabel monitoringandevaluationofthequalityofhealthcareservicedeliveryinntungamodistrictuganda