Aurel_AI: Automating an Institutional Help Desk Using an LLM Chatbot
The Aurel_AI research project was born from the need to implement a virtual help desk for a university, providing accurate organizational information to both internal and external clients. The information includes details about academic programs, regulations, processes, and personnel. Aurel_AI is pa...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
International Institute of Informatics and Cybernetics
2024-10-01
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| Series: | Journal of Systemics, Cybernetics and Informatics |
| Subjects: | |
| Online Access: | http://www.iiisci.org/Journal/PDV/sci/pdfs/SA846FY24.pdf
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