The Mediating Role of Psychological Empowerment on the Relationship Between Digital Transformation, Innovative Work Behavior, and Organizational Financial Performance

With the use of digital technologies in today’s innovation era, the financial sector has transformed how they facilitate customer business and generate a high level of revenue. This study aims to explore the relationship between innovative work behavior (IWB), digital transformation (DT), and organi...

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Main Authors: Saqib Muneer, Ajay Singh, Mazhar Hussain Choudhary, Awwad Saad Alshammari
Format: Article
Language:English
Published: MDPI AG 2024-12-01
Series:Behavioral Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-328X/15/1/5
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author Saqib Muneer
Ajay Singh
Mazhar Hussain Choudhary
Awwad Saad Alshammari
author_facet Saqib Muneer
Ajay Singh
Mazhar Hussain Choudhary
Awwad Saad Alshammari
author_sort Saqib Muneer
collection DOAJ
description With the use of digital technologies in today’s innovation era, the financial sector has transformed how they facilitate customer business and generate a high level of revenue. This study aims to explore the relationship between innovative work behavior (IWB), digital transformation (DT), and organizational financial performance (OFP) to analyze the mediating role of workers’ psychological empowerment (PE) between independent and dependent variables. Further, we examined the moderating role of smart technologies (ST) between PE and OFP. This study collected data from Saudi banking sector employees using a well-structured questionnaire adopted from previous literature. Next, Smart-PLS was used to analyze the data using the structural equation modeling-partial least squares (SEM-PLS) approach. The results reveal that IW positively relates to OFP, with PE mediating this relationship. Furthermore, DT positively affects OFP. ST acts as a positive moderator that enhances workers’ PE and OFP. Meanwhile, PE, as a mediator, positively relates DT and IWB to OFP. Overall, this study makes valuable theoretical, empirical, and practical contributions, which can benefit bank management, policymakers, and future academic research.
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spelling doaj-art-fc3ab11be49841338a3a8ca28d400e202025-01-24T13:22:35ZengMDPI AGBehavioral Sciences2076-328X2024-12-01151510.3390/bs15010005The Mediating Role of Psychological Empowerment on the Relationship Between Digital Transformation, Innovative Work Behavior, and Organizational Financial PerformanceSaqib Muneer0Ajay Singh1Mazhar Hussain Choudhary2Awwad Saad Alshammari3Department of Economics and Finance, College of Business Administration, University of Ha’il, Ha’il 55476, Saudi ArabiaDepartment of Management and Information Systems, College of Business Administration, University of Ha’il, Ha’il 55476, Saudi ArabiaDepartment of Economics and Finance, College of Business Administration, University of Ha’il, Ha’il 55476, Saudi ArabiaDepartment of Management and Information Systems, College of Business Administration, University of Ha’il, Ha’il 55476, Saudi ArabiaWith the use of digital technologies in today’s innovation era, the financial sector has transformed how they facilitate customer business and generate a high level of revenue. This study aims to explore the relationship between innovative work behavior (IWB), digital transformation (DT), and organizational financial performance (OFP) to analyze the mediating role of workers’ psychological empowerment (PE) between independent and dependent variables. Further, we examined the moderating role of smart technologies (ST) between PE and OFP. This study collected data from Saudi banking sector employees using a well-structured questionnaire adopted from previous literature. Next, Smart-PLS was used to analyze the data using the structural equation modeling-partial least squares (SEM-PLS) approach. The results reveal that IW positively relates to OFP, with PE mediating this relationship. Furthermore, DT positively affects OFP. ST acts as a positive moderator that enhances workers’ PE and OFP. Meanwhile, PE, as a mediator, positively relates DT and IWB to OFP. Overall, this study makes valuable theoretical, empirical, and practical contributions, which can benefit bank management, policymakers, and future academic research.https://www.mdpi.com/2076-328X/15/1/5digital transformationorganizational financial performancepsychological empowermentIWB
spellingShingle Saqib Muneer
Ajay Singh
Mazhar Hussain Choudhary
Awwad Saad Alshammari
The Mediating Role of Psychological Empowerment on the Relationship Between Digital Transformation, Innovative Work Behavior, and Organizational Financial Performance
Behavioral Sciences
digital transformation
organizational financial performance
psychological empowerment
IWB
title The Mediating Role of Psychological Empowerment on the Relationship Between Digital Transformation, Innovative Work Behavior, and Organizational Financial Performance
title_full The Mediating Role of Psychological Empowerment on the Relationship Between Digital Transformation, Innovative Work Behavior, and Organizational Financial Performance
title_fullStr The Mediating Role of Psychological Empowerment on the Relationship Between Digital Transformation, Innovative Work Behavior, and Organizational Financial Performance
title_full_unstemmed The Mediating Role of Psychological Empowerment on the Relationship Between Digital Transformation, Innovative Work Behavior, and Organizational Financial Performance
title_short The Mediating Role of Psychological Empowerment on the Relationship Between Digital Transformation, Innovative Work Behavior, and Organizational Financial Performance
title_sort mediating role of psychological empowerment on the relationship between digital transformation innovative work behavior and organizational financial performance
topic digital transformation
organizational financial performance
psychological empowerment
IWB
url https://www.mdpi.com/2076-328X/15/1/5
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