Employee voice as a behavioural response to psychological contract breach: The moderating effect of leadership style

Empirical evidence shows that psychological contract breach (PCB) leads to negative work behaviours of employees, including withholding of discretionary activities such as employee voice (EV). This research aims to determine empirically how PCBs are linked to different types of EV, and how different...

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Main Authors: Larysa Botha, Renier Steyn
Format: Article
Language:English
Published: Taylor & Francis Group 2023-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2023.2174181
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author Larysa Botha
Renier Steyn
author_facet Larysa Botha
Renier Steyn
author_sort Larysa Botha
collection DOAJ
description Empirical evidence shows that psychological contract breach (PCB) leads to negative work behaviours of employees, including withholding of discretionary activities such as employee voice (EV). This research aims to determine empirically how PCBs are linked to different types of EV, and how different leadership styles affect these relationships. The paucity of literature on the relationship between all three variables necessitated this research. The study targeted medium to large South African organisations with more than 60 employees. The population sample was representative of a broad range of South African employees. This research adopted a crosssectional survey design, whereby the respondents were asked to answer a questionnaire about PCB, leadership styles and EV. Correlation analyses were used to test the direct links between variables and regression analyses to test for the moderation effect of leadership styles on the PCB–EV link. The data were collected from 620 respondents from 11 organisations. All the instruments showed acceptable psychometric properties. Three findings were dominant: PCB correlated negatively with promotive types of EV and positively with prohibitive types of EV; leadership styles were a weaker predictor of EV than PCB; and the PCB–EV relationship was, in most cases, partially moderated by leadership styles. PCB and leadership styles influence EV; however, leadership styles only partially influence the PCB–EV relationship. Applying a specific leadership style to influence EV under conditions of PCB is partially effective. Managers should circumvent PCB and focus on the fulfilment of PC, as this would elicit promotive EV and lessen prohibitive EV.
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spelling doaj-art-f79f81d7f6084f8d8d3094b3b3f1538f2025-08-20T03:08:24ZengTaylor & Francis GroupCogent Business & Management2331-19752023-12-0110110.1080/23311975.2023.2174181Employee voice as a behavioural response to psychological contract breach: The moderating effect of leadership styleLarysa Botha0Renier Steyn1Graduate School of Business Leadership (SBL), UNISA, Pretoria, South AfricaGraduate School of Business Leadership (SBL), UNISA, Pretoria, South AfricaEmpirical evidence shows that psychological contract breach (PCB) leads to negative work behaviours of employees, including withholding of discretionary activities such as employee voice (EV). This research aims to determine empirically how PCBs are linked to different types of EV, and how different leadership styles affect these relationships. The paucity of literature on the relationship between all three variables necessitated this research. The study targeted medium to large South African organisations with more than 60 employees. The population sample was representative of a broad range of South African employees. This research adopted a crosssectional survey design, whereby the respondents were asked to answer a questionnaire about PCB, leadership styles and EV. Correlation analyses were used to test the direct links between variables and regression analyses to test for the moderation effect of leadership styles on the PCB–EV link. The data were collected from 620 respondents from 11 organisations. All the instruments showed acceptable psychometric properties. Three findings were dominant: PCB correlated negatively with promotive types of EV and positively with prohibitive types of EV; leadership styles were a weaker predictor of EV than PCB; and the PCB–EV relationship was, in most cases, partially moderated by leadership styles. PCB and leadership styles influence EV; however, leadership styles only partially influence the PCB–EV relationship. Applying a specific leadership style to influence EV under conditions of PCB is partially effective. Managers should circumvent PCB and focus on the fulfilment of PC, as this would elicit promotive EV and lessen prohibitive EV.https://www.tandfonline.com/doi/10.1080/23311975.2023.2174181Psychological contract breachconstructive voicesupportive voicedefensive voicedestructive voiceleadership styles
spellingShingle Larysa Botha
Renier Steyn
Employee voice as a behavioural response to psychological contract breach: The moderating effect of leadership style
Cogent Business & Management
Psychological contract breach
constructive voice
supportive voice
defensive voice
destructive voice
leadership styles
title Employee voice as a behavioural response to psychological contract breach: The moderating effect of leadership style
title_full Employee voice as a behavioural response to psychological contract breach: The moderating effect of leadership style
title_fullStr Employee voice as a behavioural response to psychological contract breach: The moderating effect of leadership style
title_full_unstemmed Employee voice as a behavioural response to psychological contract breach: The moderating effect of leadership style
title_short Employee voice as a behavioural response to psychological contract breach: The moderating effect of leadership style
title_sort employee voice as a behavioural response to psychological contract breach the moderating effect of leadership style
topic Psychological contract breach
constructive voice
supportive voice
defensive voice
destructive voice
leadership styles
url https://www.tandfonline.com/doi/10.1080/23311975.2023.2174181
work_keys_str_mv AT larysabotha employeevoiceasabehaviouralresponsetopsychologicalcontractbreachthemoderatingeffectofleadershipstyle
AT reniersteyn employeevoiceasabehaviouralresponsetopsychologicalcontractbreachthemoderatingeffectofleadershipstyle