Cognitive Load in eCommerce Applications—Measurement and Effects on User Satisfaction
Guidelines for designing usable interfaces recommend reducing short term memory load. Cognitive load, that is, working memory demands during problem solving, reasoning, or thinking, may affect users' general satisfaction and performance when completing complex tasks. Whereas in design guideline...
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Main Authors: | Peter Schmutz, Silvia Heinz, Yolanda Métrailler, Klaus Opwis |
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Format: | Article |
Language: | English |
Published: |
Wiley
2009-01-01
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Series: | Advances in Human-Computer Interaction |
Online Access: | http://dx.doi.org/10.1155/2009/121494 |
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