Finding quality in quality improvement: creativity and credibility in higher education
This opinion piece explores the importance of credibility, reciprocity, and creativity in the quality assurance work of boundary-crossing third space professionals. As educational support professionals (ESPs), we believe that our multiple sources of knowledge and liminal positions are invaluable in...
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| Format: | Article |
| Language: | English |
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Association for Learning Development in Higher Education (ALDinHE)
2025-01-01
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| Series: | Journal of Learning Development in Higher Education |
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| Online Access: | https://journal.aldinhe.ac.uk/index.php/jldhe/article/view/1258 |
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| author | Nevena Martinović Emma McCallum |
| author_facet | Nevena Martinović Emma McCallum |
| author_sort | Nevena Martinović |
| collection | DOAJ |
| description | This opinion piece explores the importance of credibility, reciprocity, and creativity in the quality assurance work of boundary-crossing third space professionals. As educational support professionals (ESPs), we believe that our multiple sources of knowledge and liminal positions are invaluable in guiding quality assurance processes. Our discussion is grounded in Little and Green’s (2022) credibility framework and emphasises the importance of creativity to ensure authentic continuous improvement within a mandatory provincial audit. We suggest that it is imperative, both individually and institutionally, to champion third space professionals in quality assurance roles and ensure they receive the resources they require to meaningfully engage in this work.
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| format | Article |
| id | doaj-art-f3c346eae8a54667bafb0f5b72b643c1 |
| institution | Kabale University |
| issn | 1759-667X |
| language | English |
| publishDate | 2025-01-01 |
| publisher | Association for Learning Development in Higher Education (ALDinHE) |
| record_format | Article |
| series | Journal of Learning Development in Higher Education |
| spelling | doaj-art-f3c346eae8a54667bafb0f5b72b643c12025-01-31T07:56:36ZengAssociation for Learning Development in Higher Education (ALDinHE)Journal of Learning Development in Higher Education1759-667X2025-01-013310.47408/jldhe.vi33.1258Finding quality in quality improvement: creativity and credibility in higher educationNevena Martinović0https://orcid.org/0009-0009-6964-0093Emma McCallum1Queen’s University, CanadaQueen’s University, CanadaThis opinion piece explores the importance of credibility, reciprocity, and creativity in the quality assurance work of boundary-crossing third space professionals. As educational support professionals (ESPs), we believe that our multiple sources of knowledge and liminal positions are invaluable in guiding quality assurance processes. Our discussion is grounded in Little and Green’s (2022) credibility framework and emphasises the importance of creativity to ensure authentic continuous improvement within a mandatory provincial audit. We suggest that it is imperative, both individually and institutionally, to champion third space professionals in quality assurance roles and ensure they receive the resources they require to meaningfully engage in this work. https://journal.aldinhe.ac.uk/index.php/jldhe/article/view/1258quality assurancethird space professionalscredibilityeducational developers |
| spellingShingle | Nevena Martinović Emma McCallum Finding quality in quality improvement: creativity and credibility in higher education Journal of Learning Development in Higher Education quality assurance third space professionals credibility educational developers |
| title | Finding quality in quality improvement: creativity and credibility in higher education |
| title_full | Finding quality in quality improvement: creativity and credibility in higher education |
| title_fullStr | Finding quality in quality improvement: creativity and credibility in higher education |
| title_full_unstemmed | Finding quality in quality improvement: creativity and credibility in higher education |
| title_short | Finding quality in quality improvement: creativity and credibility in higher education |
| title_sort | finding quality in quality improvement creativity and credibility in higher education |
| topic | quality assurance third space professionals credibility educational developers |
| url | https://journal.aldinhe.ac.uk/index.php/jldhe/article/view/1258 |
| work_keys_str_mv | AT nevenamartinovic findingqualityinqualityimprovementcreativityandcredibilityinhighereducation AT emmamccallum findingqualityinqualityimprovementcreativityandcredibilityinhighereducation |