How the product-harm crisis influences consumer boycotts: the role of social distance

Abstract Product-harm crises can be categorized into two types on the basis of the number of enterprises involved: single-enterprise and group product-harm crises. Although the incidence of group product-harm crises is increasing, prior research has focused predominantly on single-enterprise product...

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Bibliographic Details
Main Authors: Yalin Li, Min Zhao
Format: Article
Language:English
Published: Springer Nature 2025-06-01
Series:Humanities & Social Sciences Communications
Online Access:https://doi.org/10.1057/s41599-025-05058-6
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