APA (7th ed.) Citation

Shen, M., Cheng, A., & Bi, Y. An integrated framework for importance-performance analysis of product attributes and validation from online reviews and maintenance records. Cambridge University Press.

Chicago Style (17th ed.) Citation

Shen, Mengyuan, Aoxiang Cheng, and Youyi Bi. An Integrated Framework for Importance-performance Analysis of Product Attributes and Validation from Online Reviews and Maintenance Records. Cambridge University Press.

MLA (9th ed.) Citation

Shen, Mengyuan, et al. An Integrated Framework for Importance-performance Analysis of Product Attributes and Validation from Online Reviews and Maintenance Records. Cambridge University Press.