An integrated framework for importance-performance analysis of product attributes and validation from online reviews and maintenance records
Importance-performance analysis (IPA) is widely used for needs analysis, product positioning, and strategic planning in product design. Previous research on IPA often employs single-source data such as customer surveys or online reviews with unavoidable subjective bias. In contrast, product maintena...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Cambridge University Press
2024-01-01
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| Series: | Design Science |
| Subjects: | |
| Online Access: | https://www.cambridge.org/core/product/identifier/S2053470124000155/type/journal_article |
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