Rio 2016 Olympics: analysis of the tourist perception of quality using TOURQUAL

The Rio 2016 Summer Olympics was a mega-event that changed the Brazilian tourism structure, particularly in the city of Rio de Janeiro. This article focuses on the evaluation of the quality of services offered to tourists during the event, analyzing the tourists' perception of quality. It is a...

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Bibliographic Details
Main Authors: Tiago Savi Mondo, Osiris Ricardo Bezerra Marques, José Manoel Gonçalves Gândara
Format: Article
Language:English
Published: University of the Algarve - ESGHT - CIEO 2020-04-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://www.tmstudies.net/index.php/ectms/article/view/1082
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