Artificial intelligence conversational agents in mental health: Patients see potential, but prefer humans in the loop

Artificial intelligence conversational agents in mental health: Patients see potential, but prefer humans in the loop

BackgroundDigital mental health interventions, such as artificial intelligence (AI) conversational agents, hold promise for improving access to care by innovating therapy and supporting delivery. However, little research exists on patient perspectives regarding AI conversational agents, which is cru...

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Bibliographic Details
Main Authors: Hyein S. Lee, Colton Wright, Julia Ferranto, Jessica Buttimer, Clare E. Palmer, Andrew Welchman, Kathleen M. Mazor, Kimberly A. Fisher, David Smelson, Laurel O’Connor, Nisha Fahey, Apurv Soni
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-01-01
Series:Frontiers in Psychiatry
Subjects:
artificial intelligence
chatbots
conversational agents
patient perspectives
qualitative
mental health
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyt.2024.1505024/full
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