Reconceptualizing the balanced scorecard as a communication mechanism in healthcare

The Balanced Scorecard (BSC) has been widely implemented in healthcare organizations primarily as a performance measurement system, yet its potential as a communication tool remains underexplored. This is particularly important given that communication failures have been implicated in over 70% of se...

Full description

Saved in:
Bibliographic Details
Main Authors: Feng Guo, Ying Sophie Huang, Moeki Nemoto
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-07-01
Series:Frontiers in Public Health
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpubh.2025.1623204/full
Tags: Add Tag
No Tags, Be the first to tag this record!