Conflict Management Strategies as Moderators of Burnout in the Context of Emotional Labor

This study explores the relationship between emotional labor and burnout, focusing on the moderating role of conflict management strategies. A total of 233 employees from diverse sectors in Portugal participated in this cross-sectional investigation. We employed the Emotional Labor Scale (ELS) and t...

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Bibliographic Details
Main Authors: Anabela Rodrigues, Micaela Francisco, Íris M. Oliveira, Ângela Leite, Sílvia Lopes
Format: Article
Language:English
Published: MDPI AG 2025-03-01
Series:Societies
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Online Access:https://www.mdpi.com/2075-4698/15/3/63
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