An Integrated DEMATEL-ANP Approach for Mobile Banking Adoptions in China Market
With the rapid development of the mobile device and Internet usage, the mobile banking has seen remarkable growth across the world, especially in the past few years, as one of the emerging financial innovations. This paper attempts to explore the mobile banking services offered by selected commercia...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley
2020-01-01
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| Series: | Discrete Dynamics in Nature and Society |
| Online Access: | http://dx.doi.org/10.1155/2020/1843697 |
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| _version_ | 1832547818193027072 |
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| author | Xiaoning Zhu Rui Yan Tian xing Xu |
| author_facet | Xiaoning Zhu Rui Yan Tian xing Xu |
| author_sort | Xiaoning Zhu |
| collection | DOAJ |
| description | With the rapid development of the mobile device and Internet usage, the mobile banking has seen remarkable growth across the world, especially in the past few years, as one of the emerging financial innovations. This paper attempts to explore the mobile banking services offered by selected commercial Chinese banks. The main data of this study were obtained through the comprehensive evaluation of mobile banking services. The DEMATEL-ANP method was used to evaluate the main factors influencing the adoption of mobile banking. The results show that there is still big space for the improvement of the mobile banking services for the selected Chinese banks. The management significance and suggestions for these banks are also discussed. |
| format | Article |
| id | doaj-art-ee95d5ca35a24337870cd3d70b36b198 |
| institution | Kabale University |
| issn | 1026-0226 1607-887X |
| language | English |
| publishDate | 2020-01-01 |
| publisher | Wiley |
| record_format | Article |
| series | Discrete Dynamics in Nature and Society |
| spelling | doaj-art-ee95d5ca35a24337870cd3d70b36b1982025-02-03T06:43:29ZengWileyDiscrete Dynamics in Nature and Society1026-02261607-887X2020-01-01202010.1155/2020/18436971843697An Integrated DEMATEL-ANP Approach for Mobile Banking Adoptions in China MarketXiaoning Zhu0Rui Yan1Tian xing Xu2Donlinks School of Economics and Management, University of Science and Technology Beijing, Beijing 100083, ChinaSchool of Management and Economics, Beijing Institute of Technology, Beijing Information Science and Technology University, Beijing 100083, ChinaDonlinks School of Economics and Management, University of Science and Technology Beijing, Beijing 100083, ChinaWith the rapid development of the mobile device and Internet usage, the mobile banking has seen remarkable growth across the world, especially in the past few years, as one of the emerging financial innovations. This paper attempts to explore the mobile banking services offered by selected commercial Chinese banks. The main data of this study were obtained through the comprehensive evaluation of mobile banking services. The DEMATEL-ANP method was used to evaluate the main factors influencing the adoption of mobile banking. The results show that there is still big space for the improvement of the mobile banking services for the selected Chinese banks. The management significance and suggestions for these banks are also discussed.http://dx.doi.org/10.1155/2020/1843697 |
| spellingShingle | Xiaoning Zhu Rui Yan Tian xing Xu An Integrated DEMATEL-ANP Approach for Mobile Banking Adoptions in China Market Discrete Dynamics in Nature and Society |
| title | An Integrated DEMATEL-ANP Approach for Mobile Banking Adoptions in China Market |
| title_full | An Integrated DEMATEL-ANP Approach for Mobile Banking Adoptions in China Market |
| title_fullStr | An Integrated DEMATEL-ANP Approach for Mobile Banking Adoptions in China Market |
| title_full_unstemmed | An Integrated DEMATEL-ANP Approach for Mobile Banking Adoptions in China Market |
| title_short | An Integrated DEMATEL-ANP Approach for Mobile Banking Adoptions in China Market |
| title_sort | integrated dematel anp approach for mobile banking adoptions in china market |
| url | http://dx.doi.org/10.1155/2020/1843697 |
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