Internal Communication in Organisations - A Study on Companies of the Sibiu City Area

Having and developing internal communication strategies and procedures has become a mandatory activity in all modern companies, no matter the size. But more than that, the need of employees to consider themselves involved in the communication process and the internal feedback given to the management...

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Main Authors: Fuciu Mircea, Șerban Anca Sims
Format: Article
Language:English
Published: Sciendo 2024-12-01
Series:Studies in Business and Economics
Subjects:
Online Access:https://doi.org/10.2478/sbe-2024-0046
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author Fuciu Mircea
Șerban Anca Sims
author_facet Fuciu Mircea
Șerban Anca Sims
author_sort Fuciu Mircea
collection DOAJ
description Having and developing internal communication strategies and procedures has become a mandatory activity in all modern companies, no matter the size. But more than that, the need of employees to consider themselves involved in the communication process and the internal feedback given to the management is considered a must for the development of a positive workplace culture. The current paper aims to understand the perception of employees regarding the internal communication process of their companies. This article presents, form a literature review perspective the concept and importance of internal communication, as well as from a practical point of view the results of a questionnaire based research (part of a larger research) of how the communication process works inside their companies and what their perceptions are about internal communication. Using mostly a Likert scale assessment method of multiple items we found that the respondents have a positive perception on the internal communication process undertaken in their companies, but with certain limitations.
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series Studies in Business and Economics
spelling doaj-art-ee4e1d0eff214a63b4d6bdbbeb994c212025-02-02T15:49:06ZengSciendoStudies in Business and Economics2344-54162024-12-0119310411410.2478/sbe-2024-0046Internal Communication in Organisations - A Study on Companies of the Sibiu City AreaFuciu Mircea0Șerban Anca Sims11Lucian Blaga University of Sibiu, Romania2Lucian Blaga University of Sibiu, RomaniaHaving and developing internal communication strategies and procedures has become a mandatory activity in all modern companies, no matter the size. But more than that, the need of employees to consider themselves involved in the communication process and the internal feedback given to the management is considered a must for the development of a positive workplace culture. The current paper aims to understand the perception of employees regarding the internal communication process of their companies. This article presents, form a literature review perspective the concept and importance of internal communication, as well as from a practical point of view the results of a questionnaire based research (part of a larger research) of how the communication process works inside their companies and what their perceptions are about internal communication. Using mostly a Likert scale assessment method of multiple items we found that the respondents have a positive perception on the internal communication process undertaken in their companies, but with certain limitations.https://doi.org/10.2478/sbe-2024-0046internal communicationmanagementemployeesprocess
spellingShingle Fuciu Mircea
Șerban Anca Sims
Internal Communication in Organisations - A Study on Companies of the Sibiu City Area
Studies in Business and Economics
internal communication
management
employees
process
title Internal Communication in Organisations - A Study on Companies of the Sibiu City Area
title_full Internal Communication in Organisations - A Study on Companies of the Sibiu City Area
title_fullStr Internal Communication in Organisations - A Study on Companies of the Sibiu City Area
title_full_unstemmed Internal Communication in Organisations - A Study on Companies of the Sibiu City Area
title_short Internal Communication in Organisations - A Study on Companies of the Sibiu City Area
title_sort internal communication in organisations a study on companies of the sibiu city area
topic internal communication
management
employees
process
url https://doi.org/10.2478/sbe-2024-0046
work_keys_str_mv AT fuciumircea internalcommunicationinorganisationsastudyoncompaniesofthesibiucityarea
AT serbanancasims internalcommunicationinorganisationsastudyoncompaniesofthesibiucityarea