Customer Churn Modeling via the Grey Wolf Optimizer and Ensemble Neural Networks

The customer churn is one of the key challenges for enterprises, and market saturation and increased competition to maintain business position has caused companies to make all attempts to identify customers who are likely to leave and end their relationship with a company in a particular period to b...

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Bibliographic Details
Main Authors: Maryam Rahmaty, Amir Daneshvar, Fariba Salahi, Maryam Ebrahimi, Adel Pourghader Chobar
Format: Article
Language:English
Published: Wiley 2022-01-01
Series:Discrete Dynamics in Nature and Society
Online Access:http://dx.doi.org/10.1155/2022/9390768
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