Customer Churn Modeling via the Grey Wolf Optimizer and Ensemble Neural Networks
The customer churn is one of the key challenges for enterprises, and market saturation and increased competition to maintain business position has caused companies to make all attempts to identify customers who are likely to leave and end their relationship with a company in a particular period to b...
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Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
Wiley
2022-01-01
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Series: | Discrete Dynamics in Nature and Society |
Online Access: | http://dx.doi.org/10.1155/2022/9390768 |
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