The Violation of Nurses' expectations of Patients at Sebelas Maret University Hospital, Case Study of Oncology Inpatients: A Qualitative Research
Patient service satisfaction is an important factor for hospitals in maintaining their reputation and being trusted by the community. The violation of expectations between nurses and patients is an obstacle to service satisfaction and affects the hospital's reputation in the community. This stu...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Muhammadiyah Surakarta
2025-01-01
|
| Series: | Jurnal Berita Ilmu Keperawatan |
| Subjects: | |
| Online Access: | https://journals2.ums.ac.id/index.php/bik/article/view/5893 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|