From information behaviour research to the design of information systems: the Cognitive Work Analysis framework
Cognitive Work Analysis (CWA) is a conceptual framework that makes it possible to analyze the forces that shape human-information interaction. This analysis can then be directly transformed to design requirements for information systems. Its approach is work-centred, rather than user-centred, as it...
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| Format: | Article |
| Language: | English |
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University of Borås
2004-01-01
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| Series: | Information Research: An International Electronic Journal |
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| Online Access: | http://informationr.net/ir/10-1/paper210.html |
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| _version_ | 1832573387086495744 |
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| author | Raya Fidel Annelise Mark Pejtersen |
| author_facet | Raya Fidel Annelise Mark Pejtersen |
| author_sort | Raya Fidel |
| collection | DOAJ |
| description | Cognitive Work Analysis (CWA) is a conceptual framework that makes it possible to analyze the forces that shape human-information interaction. This analysis can then be directly transformed to design requirements for information systems. Its approach is work-centred, rather than user-centred, as it analyses the constraints and goals that shape information behaviour in the work place, regardless of the specific individuals who are involved. Being a holistic approach, it examines simultaneously several dimensions: the environmental, organizational, social, activity, and individual. As a result, applying the framework requires a multi-disciplinary approach. It provides concepts and templates to facilitate an analysis of complex phenomena, without reducing their complexity. As a framework, it is a structure that accommodates any relevant theory, model, or method. CWA has proven to be an effective approach to the study of human information behaviour for the purpose of designing information systems. |
| format | Article |
| id | doaj-art-e4cfd2c08a704e89a46da212cac2403d |
| institution | Kabale University |
| issn | 1368-1613 |
| language | English |
| publishDate | 2004-01-01 |
| publisher | University of Borås |
| record_format | Article |
| series | Information Research: An International Electronic Journal |
| spelling | doaj-art-e4cfd2c08a704e89a46da212cac2403d2025-02-02T04:34:39ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132004-01-01101210From information behaviour research to the design of information systems: the Cognitive Work Analysis frameworkRaya FidelAnnelise Mark PejtersenCognitive Work Analysis (CWA) is a conceptual framework that makes it possible to analyze the forces that shape human-information interaction. This analysis can then be directly transformed to design requirements for information systems. Its approach is work-centred, rather than user-centred, as it analyses the constraints and goals that shape information behaviour in the work place, regardless of the specific individuals who are involved. Being a holistic approach, it examines simultaneously several dimensions: the environmental, organizational, social, activity, and individual. As a result, applying the framework requires a multi-disciplinary approach. It provides concepts and templates to facilitate an analysis of complex phenomena, without reducing their complexity. As a framework, it is a structure that accommodates any relevant theory, model, or method. CWA has proven to be an effective approach to the study of human information behaviour for the purpose of designing information systems.http://informationr.net/ir/10-1/paper210.htmlCognitive Work AnalysisInformation systems designHuman-information interactionAnalysis of complex context |
| spellingShingle | Raya Fidel Annelise Mark Pejtersen From information behaviour research to the design of information systems: the Cognitive Work Analysis framework Information Research: An International Electronic Journal Cognitive Work Analysis Information systems design Human-information interaction Analysis of complex context |
| title | From information behaviour research to the design of information systems: the Cognitive Work Analysis framework |
| title_full | From information behaviour research to the design of information systems: the Cognitive Work Analysis framework |
| title_fullStr | From information behaviour research to the design of information systems: the Cognitive Work Analysis framework |
| title_full_unstemmed | From information behaviour research to the design of information systems: the Cognitive Work Analysis framework |
| title_short | From information behaviour research to the design of information systems: the Cognitive Work Analysis framework |
| title_sort | from information behaviour research to the design of information systems the cognitive work analysis framework |
| topic | Cognitive Work Analysis Information systems design Human-information interaction Analysis of complex context |
| url | http://informationr.net/ir/10-1/paper210.html |
| work_keys_str_mv | AT rayafidel frominformationbehaviourresearchtothedesignofinformationsystemsthecognitiveworkanalysisframework AT annelisemarkpejtersen frominformationbehaviourresearchtothedesignofinformationsystemsthecognitiveworkanalysisframework |