Effect of Aspect-Level Emotion Expression of Online Restaurant Reviews on Perceived Helpfulness: An Aspect-Based Sentiment Analysis Perspective
Few studies have explored how emotional expressions regarding various aspects affect review helpfulness despite having emotionally charged online reviews of various topics or aspects. The ultimate purpose of this study is to provide a comprehensive understanding of how different emotional expression...
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| Main Authors: | Dasom Jeong, Dongeon Kim, Jinzhe Yan, Jiaen Li |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2025-05-01
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| Series: | SAGE Open |
| Online Access: | https://doi.org/10.1177/21582440251337195 |
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