Assessment of Service Quality in Urban Sports Facilities: A Comprehensive Evaluation Framework Applied to Shanghai, China

Urbanization in developing countries has led to increasing demands for high-quality public services, highlighting the need for an effective spatial allocation of resources. This study evaluated the spatial distribution of sports facilities in Shanghai’s central urban areas and Pudong New Area, focus...

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Main Authors: Yusheng Yang, Shuoning Tang
Format: Article
Language:English
Published: MDPI AG 2025-01-01
Series:Buildings
Subjects:
Online Access:https://www.mdpi.com/2075-5309/15/2/193
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author Yusheng Yang
Shuoning Tang
author_facet Yusheng Yang
Shuoning Tang
author_sort Yusheng Yang
collection DOAJ
description Urbanization in developing countries has led to increasing demands for high-quality public services, highlighting the need for an effective spatial allocation of resources. This study evaluated the spatial distribution of sports facilities in Shanghai’s central urban areas and Pudong New Area, focusing on accessibility, variegation, and coherence at municipal, district, neighborhood, and community levels. The findings reveal that Pudong New Area has higher-quality facilities compared to central areas, with a distinct “southwest-northeast” axis of high-quality sports facilities in Pudong. A multidimensional spatial evaluation framework was developed, offering practical insights for optimizing resource allocation, enhancing accessibility, and addressing supply-side gaps in developing countries.
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institution Kabale University
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spelling doaj-art-e14b191e653841509e01f70fcd6ef0c62025-01-24T13:26:07ZengMDPI AGBuildings2075-53092025-01-0115219310.3390/buildings15020193Assessment of Service Quality in Urban Sports Facilities: A Comprehensive Evaluation Framework Applied to Shanghai, ChinaYusheng Yang0Shuoning Tang1College of Architecture and Urban Planning, Tongji University, Shanghai 200092, ChinaCollege of Architecture and Urban Planning, Tongji University, Shanghai 200092, ChinaUrbanization in developing countries has led to increasing demands for high-quality public services, highlighting the need for an effective spatial allocation of resources. This study evaluated the spatial distribution of sports facilities in Shanghai’s central urban areas and Pudong New Area, focusing on accessibility, variegation, and coherence at municipal, district, neighborhood, and community levels. The findings reveal that Pudong New Area has higher-quality facilities compared to central areas, with a distinct “southwest-northeast” axis of high-quality sports facilities in Pudong. A multidimensional spatial evaluation framework was developed, offering practical insights for optimizing resource allocation, enhancing accessibility, and addressing supply-side gaps in developing countries.https://www.mdpi.com/2075-5309/15/2/193urban sports facilitiesaccessibilityvariegationcoherenceservice level assessment
spellingShingle Yusheng Yang
Shuoning Tang
Assessment of Service Quality in Urban Sports Facilities: A Comprehensive Evaluation Framework Applied to Shanghai, China
Buildings
urban sports facilities
accessibility
variegation
coherence
service level assessment
title Assessment of Service Quality in Urban Sports Facilities: A Comprehensive Evaluation Framework Applied to Shanghai, China
title_full Assessment of Service Quality in Urban Sports Facilities: A Comprehensive Evaluation Framework Applied to Shanghai, China
title_fullStr Assessment of Service Quality in Urban Sports Facilities: A Comprehensive Evaluation Framework Applied to Shanghai, China
title_full_unstemmed Assessment of Service Quality in Urban Sports Facilities: A Comprehensive Evaluation Framework Applied to Shanghai, China
title_short Assessment of Service Quality in Urban Sports Facilities: A Comprehensive Evaluation Framework Applied to Shanghai, China
title_sort assessment of service quality in urban sports facilities a comprehensive evaluation framework applied to shanghai china
topic urban sports facilities
accessibility
variegation
coherence
service level assessment
url https://www.mdpi.com/2075-5309/15/2/193
work_keys_str_mv AT yushengyang assessmentofservicequalityinurbansportsfacilitiesacomprehensiveevaluationframeworkappliedtoshanghaichina
AT shuoningtang assessmentofservicequalityinurbansportsfacilitiesacomprehensiveevaluationframeworkappliedtoshanghaichina