Characteristics of availability of psychological assistance for children and their parents (according to child helpline activities)

The purpose of the study is to identify the need of children and their parents for psychological help services via the helpline and to assess its accessibility. The article is the second part of the publications devoted to methodological approaches and analysis of child helpline activities. The empi...

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Main Authors: O. V. Kuchmaeva, L. A. Davletshina
Format: Article
Language:English
Published: Publishing House of the State University of Management 2023-12-01
Series:Вестник университета
Subjects:
Online Access:https://vestnik.guu.ru/jour/article/view/4834
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author O. V. Kuchmaeva
L. A. Davletshina
author_facet O. V. Kuchmaeva
L. A. Davletshina
author_sort O. V. Kuchmaeva
collection DOAJ
description The purpose of the study is to identify the need of children and their parents for psychological help services via the helpline and to assess its accessibility. The article is the second part of the publications devoted to methodological approaches and analysis of child helpline activities. The empirical basis of the study was the data on the records of helpline services activities in Russian regions, accumulated by the Foundation for Supporting Children in Difficult Life Situations, as well as data from official statistical records and sample surveys on socio-demographic problems of the Federal State Statistics Service. The scope and structure of child helpline activities in Russia have been studied. On the basis of empirical values, dynamics of calls to the child helpline by categories of callers and issues of treatment has been presented, and changes that have occurred characterized. In the structure of appeals and callers, groups and categories of greatest interest have been presented. The largest number of appeals come from children and adolescents, followed by other citizens, and the smallest number of appeals come from the parents of children and persons in loco parentis. The appeals structure analysis shows that the leading place among the problems addressed to child helpline is occupied by child–parent relations, children’s relations with peers, educational problems, and career guidance problems. The analysis in the article can be useful in the work of centers for psychological help to children and child helpline, as well as used in educational and practical educational institutions activities.
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institution Kabale University
issn 1816-4277
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language English
publishDate 2023-12-01
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series Вестник университета
spelling doaj-art-e1410648181542f6901829fdea73ff272025-02-04T08:28:18ZengPublishing House of the State University of ManagementВестник университета1816-42772686-84152023-12-0101023624410.26425/1816-4277-2023-10-236-2442935Characteristics of availability of psychological assistance for children and their parents (according to child helpline activities)O. V. Kuchmaeva0L. A. Davletshina1Institute of Demographic Research of the Federal Center of Theoretical and Applied Sociology of the Russian Academy of SciencesState University of ManagementThe purpose of the study is to identify the need of children and their parents for psychological help services via the helpline and to assess its accessibility. The article is the second part of the publications devoted to methodological approaches and analysis of child helpline activities. The empirical basis of the study was the data on the records of helpline services activities in Russian regions, accumulated by the Foundation for Supporting Children in Difficult Life Situations, as well as data from official statistical records and sample surveys on socio-demographic problems of the Federal State Statistics Service. The scope and structure of child helpline activities in Russia have been studied. On the basis of empirical values, dynamics of calls to the child helpline by categories of callers and issues of treatment has been presented, and changes that have occurred characterized. In the structure of appeals and callers, groups and categories of greatest interest have been presented. The largest number of appeals come from children and adolescents, followed by other citizens, and the smallest number of appeals come from the parents of children and persons in loco parentis. The appeals structure analysis shows that the leading place among the problems addressed to child helpline is occupied by child–parent relations, children’s relations with peers, educational problems, and career guidance problems. The analysis in the article can be useful in the work of centers for psychological help to children and child helpline, as well as used in educational and practical educational institutions activities.https://vestnik.guu.ru/jour/article/view/4834psychological help for childrenchild helplinedifficult life situationneed for psychological helpcharacteristics of the availability of psychological help
spellingShingle O. V. Kuchmaeva
L. A. Davletshina
Characteristics of availability of psychological assistance for children and their parents (according to child helpline activities)
Вестник университета
psychological help for children
child helpline
difficult life situation
need for psychological help
characteristics of the availability of psychological help
title Characteristics of availability of psychological assistance for children and their parents (according to child helpline activities)
title_full Characteristics of availability of psychological assistance for children and their parents (according to child helpline activities)
title_fullStr Characteristics of availability of psychological assistance for children and their parents (according to child helpline activities)
title_full_unstemmed Characteristics of availability of psychological assistance for children and their parents (according to child helpline activities)
title_short Characteristics of availability of psychological assistance for children and their parents (according to child helpline activities)
title_sort characteristics of availability of psychological assistance for children and their parents according to child helpline activities
topic psychological help for children
child helpline
difficult life situation
need for psychological help
characteristics of the availability of psychological help
url https://vestnik.guu.ru/jour/article/view/4834
work_keys_str_mv AT ovkuchmaeva characteristicsofavailabilityofpsychologicalassistanceforchildrenandtheirparentsaccordingtochildhelplineactivities
AT ladavletshina characteristicsofavailabilityofpsychologicalassistanceforchildrenandtheirparentsaccordingtochildhelplineactivities