A Comparative Study of Sentiment Analysis on Customer Reviews Using Machine Learning and Deep Learning
Sentiment analysis is a key technique in natural language processing that enables computers to understand human emotions expressed in text. It is widely used in applications such as customer feedback analysis, social media monitoring, and product reviews. However, sentiment analysis of customer revi...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2024-12-01
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| Series: | Computers |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2073-431X/13/12/340 |
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