Patient Satisfaction in Medicine and Dentistry
Health professionals, such as medical and dental clinicians, have scant understanding of patients’ experiences and perceptions of satisfaction. Nevertheless, implementing a patient-reported outcome measures (PROMs) research practice in surgical sciences is necessary. Hence, the objective of this art...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Wiley
2020-01-01
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| Series: | International Journal of Dentistry |
| Online Access: | http://dx.doi.org/10.1155/2020/6621848 |
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| _version_ | 1832565336476483584 |
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| author | Kelvin I. Afrashtehfar Mansour K. A. Assery S. Ross Bryant |
| author_facet | Kelvin I. Afrashtehfar Mansour K. A. Assery S. Ross Bryant |
| author_sort | Kelvin I. Afrashtehfar |
| collection | DOAJ |
| description | Health professionals, such as medical and dental clinicians, have scant understanding of patients’ experiences and perceptions of satisfaction. Nevertheless, implementing a patient-reported outcome measures (PROMs) research practice in surgical sciences is necessary. Hence, the objective of this article was to better understand patients’ satisfaction with their medical and dental care. The methods of the current article are based on a narrative review of the literature strategy. A literature review was conducted using both EMBASE and Medline databases up to July 12, 2020, by combining keywords and terms related to “satisfaction theories” and “patient satisfaction,” and “medicine” or “dentistry/stomatology/odontology.” Patient satisfaction’s multidimensional nature has been established since the perceived reasons for satisfaction varied widely among patients. Many aspects of treatment influence participant satisfaction at different stages of the intervention process. An improved understanding of the basis for managing patients’ expectations with information reiteratively and efficiently may ultimately reduce patients’ potential for negative feelings toward the medical and dental treatment experience. Lastly, the consumerist method may misrepresent the still undertheorized concept of satisfaction in health service. |
| format | Article |
| id | doaj-art-deaf8f1059244f3e8d1cc9e40ea730e0 |
| institution | Kabale University |
| issn | 1687-8728 1687-8736 |
| language | English |
| publishDate | 2020-01-01 |
| publisher | Wiley |
| record_format | Article |
| series | International Journal of Dentistry |
| spelling | doaj-art-deaf8f1059244f3e8d1cc9e40ea730e02025-02-03T01:08:11ZengWileyInternational Journal of Dentistry1687-87281687-87362020-01-01202010.1155/2020/66218486621848Patient Satisfaction in Medicine and DentistryKelvin I. Afrashtehfar0Mansour K. A. Assery1S. Ross Bryant2Division of Restorative Dental Sciences, College of Dentistry, Ajman University, 346 Ajman, Ajman, UAEDepartment of Prosthodontics, College of Dentistry, Riyadh Elm University, Riyadh 12611, Saudi ArabiaDepartment of Oral Health Sciences, Faculty of Dentistry, University of British Columbia, Vancouver BC V6T 1Z3, CanadaHealth professionals, such as medical and dental clinicians, have scant understanding of patients’ experiences and perceptions of satisfaction. Nevertheless, implementing a patient-reported outcome measures (PROMs) research practice in surgical sciences is necessary. Hence, the objective of this article was to better understand patients’ satisfaction with their medical and dental care. The methods of the current article are based on a narrative review of the literature strategy. A literature review was conducted using both EMBASE and Medline databases up to July 12, 2020, by combining keywords and terms related to “satisfaction theories” and “patient satisfaction,” and “medicine” or “dentistry/stomatology/odontology.” Patient satisfaction’s multidimensional nature has been established since the perceived reasons for satisfaction varied widely among patients. Many aspects of treatment influence participant satisfaction at different stages of the intervention process. An improved understanding of the basis for managing patients’ expectations with information reiteratively and efficiently may ultimately reduce patients’ potential for negative feelings toward the medical and dental treatment experience. Lastly, the consumerist method may misrepresent the still undertheorized concept of satisfaction in health service.http://dx.doi.org/10.1155/2020/6621848 |
| spellingShingle | Kelvin I. Afrashtehfar Mansour K. A. Assery S. Ross Bryant Patient Satisfaction in Medicine and Dentistry International Journal of Dentistry |
| title | Patient Satisfaction in Medicine and Dentistry |
| title_full | Patient Satisfaction in Medicine and Dentistry |
| title_fullStr | Patient Satisfaction in Medicine and Dentistry |
| title_full_unstemmed | Patient Satisfaction in Medicine and Dentistry |
| title_short | Patient Satisfaction in Medicine and Dentistry |
| title_sort | patient satisfaction in medicine and dentistry |
| url | http://dx.doi.org/10.1155/2020/6621848 |
| work_keys_str_mv | AT kelviniafrashtehfar patientsatisfactioninmedicineanddentistry AT mansourkaassery patientsatisfactioninmedicineanddentistry AT srossbryant patientsatisfactioninmedicineanddentistry |