Self-reported voice problems in call center employees during the COVID-19 pandemic: prevalence, risk factors, and occupational conditions
Background The COVID-19 pandemic has significantly altered work environments, especially for call center employees (CCEs), who face increased vocal strain due to prolonged speech, stressful conditions, and changes in work dynamics. This study aims to assess the prevalence of self-reported voice prob...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
PeerJ Inc.
2025-06-01
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| Series: | PeerJ |
| Subjects: | |
| Online Access: | https://peerj.com/articles/19595.pdf |
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