Perceived convenience as a driver of South African Generation Y consumers’ online repurchase intentions

The digital transformation and technological advancements resulting from the fourth industrial revolution (4IR), paired with other external factors including the ramifications of the COVID-19 pandemic, have led to the South African online retail market increasing by 66% in 2020 and surpassing a mark...

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Bibliographic Details
Main Authors: Mbali B. Selemela, Dr Rita Klonaridis, Prof Heleneze T. Lues, Dr Chantel Muller
Format: Article
Language:English
Published: Department of Marketing Management, University of South Africa 2024-11-01
Series:The Retail and Marketing Review
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Online Access:https://retailandmarketingreview.co.za/wp-content/uploads/2024/11/RMR20-2-66-86.pdf
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