Measures of Quality of Care for People with HIV: A Scoping Review of Performance Indicators for Primary Care.

The healthcare of people with HIV is transitioning from specialty care to the primary healthcare (PHC) system. However, many of the performance indicators used to measure the quality of HIV care pre-date this transition. The goal of this work was to examine how existing HIV care performance indicato...

Full description

Saved in:
Bibliographic Details
Main Authors: Sharon Johnston, Claire Kendall, Matthew Hogel, Meaghan McLaren, Clare Liddy
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2015-01-01
Series:PLoS ONE
Online Access:https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0136757&type=printable
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832540000086917120
author Sharon Johnston
Claire Kendall
Matthew Hogel
Meaghan McLaren
Clare Liddy
author_facet Sharon Johnston
Claire Kendall
Matthew Hogel
Meaghan McLaren
Clare Liddy
author_sort Sharon Johnston
collection DOAJ
description The healthcare of people with HIV is transitioning from specialty care to the primary healthcare (PHC) system. However, many of the performance indicators used to measure the quality of HIV care pre-date this transition. The goal of this work was to examine how existing HIV care performance indicators measure the comprehensive and longitudinal care offered in a PHC setting. A scoping review consisting of peer-reviewed and grey literature searches was performed. Two reviewers evaluated study eligibility and indicators in documents meeting inclusion criteria were extracted into a database. Indicators were matched to a PHC performance measurement framework to determine their applicability for evaluating quality of care in the PHC setting. The literature search identified 221 publications, of which 47 met inclusion criteria. 1184 indicators were extracted and removal of duplicates left 558 unique indicators. A majority of the 558 indicators fell under the 'secondary prevention' (12%) and 'care of chronic conditions' (33%) domains when indicators were matched to the PHC performance framework. Despite the imbalance, nearly all performance domains in the PHC framework were populated by at least one indicator with significant concentrations in domains such as patient-provider relationship, patient satisfaction, population and community characteristics, and access to care. Existing performance frameworks for the care of people with HIV provide a comprehensive set of indicators that align well with a PHC performance framework. Nonetheless, some important elements of care, such as patient-reported outcomes, are poorly covered by existing indicators. Advancing our understanding of how the experience of care for people with HIV is impacted by changes in health services delivery, specifically more care within the PHC system, will require performance indicators to capture this aspect of HIV care.
format Article
id doaj-art-d9013dd930b34263bdf8f681ef76d1de
institution Kabale University
issn 1932-6203
language English
publishDate 2015-01-01
publisher Public Library of Science (PLoS)
record_format Article
series PLoS ONE
spelling doaj-art-d9013dd930b34263bdf8f681ef76d1de2025-02-05T05:33:12ZengPublic Library of Science (PLoS)PLoS ONE1932-62032015-01-01109e013675710.1371/journal.pone.0136757Measures of Quality of Care for People with HIV: A Scoping Review of Performance Indicators for Primary Care.Sharon JohnstonClaire KendallMatthew HogelMeaghan McLarenClare LiddyThe healthcare of people with HIV is transitioning from specialty care to the primary healthcare (PHC) system. However, many of the performance indicators used to measure the quality of HIV care pre-date this transition. The goal of this work was to examine how existing HIV care performance indicators measure the comprehensive and longitudinal care offered in a PHC setting. A scoping review consisting of peer-reviewed and grey literature searches was performed. Two reviewers evaluated study eligibility and indicators in documents meeting inclusion criteria were extracted into a database. Indicators were matched to a PHC performance measurement framework to determine their applicability for evaluating quality of care in the PHC setting. The literature search identified 221 publications, of which 47 met inclusion criteria. 1184 indicators were extracted and removal of duplicates left 558 unique indicators. A majority of the 558 indicators fell under the 'secondary prevention' (12%) and 'care of chronic conditions' (33%) domains when indicators were matched to the PHC performance framework. Despite the imbalance, nearly all performance domains in the PHC framework were populated by at least one indicator with significant concentrations in domains such as patient-provider relationship, patient satisfaction, population and community characteristics, and access to care. Existing performance frameworks for the care of people with HIV provide a comprehensive set of indicators that align well with a PHC performance framework. Nonetheless, some important elements of care, such as patient-reported outcomes, are poorly covered by existing indicators. Advancing our understanding of how the experience of care for people with HIV is impacted by changes in health services delivery, specifically more care within the PHC system, will require performance indicators to capture this aspect of HIV care.https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0136757&type=printable
spellingShingle Sharon Johnston
Claire Kendall
Matthew Hogel
Meaghan McLaren
Clare Liddy
Measures of Quality of Care for People with HIV: A Scoping Review of Performance Indicators for Primary Care.
PLoS ONE
title Measures of Quality of Care for People with HIV: A Scoping Review of Performance Indicators for Primary Care.
title_full Measures of Quality of Care for People with HIV: A Scoping Review of Performance Indicators for Primary Care.
title_fullStr Measures of Quality of Care for People with HIV: A Scoping Review of Performance Indicators for Primary Care.
title_full_unstemmed Measures of Quality of Care for People with HIV: A Scoping Review of Performance Indicators for Primary Care.
title_short Measures of Quality of Care for People with HIV: A Scoping Review of Performance Indicators for Primary Care.
title_sort measures of quality of care for people with hiv a scoping review of performance indicators for primary care
url https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0136757&type=printable
work_keys_str_mv AT sharonjohnston measuresofqualityofcareforpeoplewithhivascopingreviewofperformanceindicatorsforprimarycare
AT clairekendall measuresofqualityofcareforpeoplewithhivascopingreviewofperformanceindicatorsforprimarycare
AT matthewhogel measuresofqualityofcareforpeoplewithhivascopingreviewofperformanceindicatorsforprimarycare
AT meaghanmclaren measuresofqualityofcareforpeoplewithhivascopingreviewofperformanceindicatorsforprimarycare
AT clareliddy measuresofqualityofcareforpeoplewithhivascopingreviewofperformanceindicatorsforprimarycare