A method to evaluate the performance of institutions based on data envelopment analysis method with qualitative data and emphasis on OCB
Purpose: Organisational Citizenship Behaviour (OCB) is one of the important concepts that has been used as an effective factor in the success of organisations in recent years. Despite the proven effect of OCB on the effectiveness and efficiency of the organisation, the appropriate method to determin...
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| Main Author: | |
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| Format: | Article |
| Language: | fas |
| Published: |
Ayandegan Institute of Higher Education, Tonekabon,
2024-08-01
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| Series: | مدیریت نوآوری و راهبردهای عملیاتی |
| Subjects: | |
| Online Access: | http://www.journal-imos.ir/article_194536_9207ab3290a73ce1463f2ef482c2adbe.pdf |
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