The Impact of Social Responsibility on Emotional and Behavioral Responses of Tourists After Failure in Four-Five-Star Hotels (Case Study: Tehran City)

The purpose of present study was to investigate the effect of social responsibility on emotional and behavioral responses of tourists after failure of services in four-star and five-star hotels. The research method is practical  obgectively and descriptive and analytical methodology. The statistical...

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Bibliographic Details
Main Authors: sara dodange, babak hajikarimi, MOHAMMAD mehdi mozafri, kamiar kavosh
Format: Article
Language:fas
Published: Kharazmi University 2022-06-01
Series:تحقیقات کاربردی علوم جغرافیایی
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Online Access:http://jgs.khu.ac.ir/article-1-3404-en.pdf
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