The hidden dangers in routine medical complaints: uncovering patient harm

The hidden dangers in routine medical complaints: uncovering patient harm

Abstract Background Patient harm incidents (PHI) significantly impact healthcare quality and outcomes. Despite technological advances, predicting and managing these incidents remains challenging. This study aims to develop a predictive model to distinguish the genuine PHI from medical complaints and...

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Bibliographic Details
Main Authors: Shaoting Luo, Xueting Chen, Xinyu Wen, Boyu Yao, Cui Wang, Qingbin Li, Wei Wang, Lianyong Li, Yong Zhang
Format: Article
Language:English
Published: BMC 2025-07-01
Series:BMC Health Services Research
Subjects:
Patient safety
Healthcare complaints
Predictive model
Hospital management
Quality of care
Online Access:https://doi.org/10.1186/s12913-025-13105-w
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https://doi.org/10.1186/s12913-025-13105-w

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