Development and integration of human-AI interactions in service applications: Conceptual framework and review
The rapid advancement of AI technologies has created opportunities and challenges across industries, particularly in service sectors where human interaction is crucial. This study systematically reviews the literature on human-AI interaction in service applications, aiming to understand how these in...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2025-12-01
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| Series: | International Journal of Information Management Data Insights |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2667096825000394 |
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