Health Risks and Roles in Medical Surveillance among Nurses Working in BPO Sectors in Iloilo City, Philippines
The increasing globalization of business processes has led to the expansion of business process outsourcing (BPO) sectors, particularly in countries like the Philippines. Nurses, a significant group in the workforce in these sectors, are tasked with providing medical and health-related services. How...
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| Format: | Article |
| Language: | English |
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Tishk International University
2024-06-01
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| Series: | Eurasian Journal of Science and Engineering |
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| Online Access: | https://eajse.tiu.edu.iq/index.php/eajse/article/view/17 |
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| author | Melveen Melocoton |
| author_facet | Melveen Melocoton |
| author_sort | Melveen Melocoton |
| collection | DOAJ |
| description | The increasing globalization of business processes has led to the expansion of business process outsourcing (BPO) sectors, particularly in countries like the Philippines. Nurses, a significant group in the workforce in these sectors, are tasked with providing medical and health-related services. However, nurses in the BPO sector face health risks such as occupational hazards, ambiguous OSH regulations and procedures, and limited OSH knowledge and engagement in medical surveillance. This descriptive-comparative research investigated nurses’ health risks and roles in medical surveillance in the BPO sectors of Iloilo City, Philippines. A total of 49 nurses from 69 BPO firms in Iloilo City were the study's respondents. According to BPO firm profiles, there were significant differences between nurses' health risks and roles in medical surveillance. To prevent health risks and improve the roles in medical surveillance among nurses in the BPO sector, management must actively develop, innovate, and evaluate their occupational safety and health (OSH) policies and programs, as well as empower their nurses through professional development and training. |
| format | Article |
| id | doaj-art-c99504bf12c349f7a7cee8fc4289c38f |
| institution | Kabale University |
| issn | 2414-5629 2414-5602 |
| language | English |
| publishDate | 2024-06-01 |
| publisher | Tishk International University |
| record_format | Article |
| series | Eurasian Journal of Science and Engineering |
| spelling | doaj-art-c99504bf12c349f7a7cee8fc4289c38f2025-02-05T12:34:18ZengTishk International UniversityEurasian Journal of Science and Engineering2414-56292414-56022024-06-01102120137https://doi.org/10.23918/eajse.v10i2p9Health Risks and Roles in Medical Surveillance among Nurses Working in BPO Sectors in Iloilo City, PhilippinesMelveen Melocoton0https://orcid.org/0009-0000-5319-5161Occupational Health Nurses Association of the Philippines, Inc., Makati City, PhilippinesThe increasing globalization of business processes has led to the expansion of business process outsourcing (BPO) sectors, particularly in countries like the Philippines. Nurses, a significant group in the workforce in these sectors, are tasked with providing medical and health-related services. However, nurses in the BPO sector face health risks such as occupational hazards, ambiguous OSH regulations and procedures, and limited OSH knowledge and engagement in medical surveillance. This descriptive-comparative research investigated nurses’ health risks and roles in medical surveillance in the BPO sectors of Iloilo City, Philippines. A total of 49 nurses from 69 BPO firms in Iloilo City were the study's respondents. According to BPO firm profiles, there were significant differences between nurses' health risks and roles in medical surveillance. To prevent health risks and improve the roles in medical surveillance among nurses in the BPO sector, management must actively develop, innovate, and evaluate their occupational safety and health (OSH) policies and programs, as well as empower their nurses through professional development and training.https://eajse.tiu.edu.iq/index.php/eajse/article/view/17occupational health nursingbusiness processing outsourcinghealth riskmedical surveillance |
| spellingShingle | Melveen Melocoton Health Risks and Roles in Medical Surveillance among Nurses Working in BPO Sectors in Iloilo City, Philippines Eurasian Journal of Science and Engineering occupational health nursing business processing outsourcing health risk medical surveillance |
| title | Health Risks and Roles in Medical Surveillance among Nurses Working in BPO Sectors in Iloilo City, Philippines |
| title_full | Health Risks and Roles in Medical Surveillance among Nurses Working in BPO Sectors in Iloilo City, Philippines |
| title_fullStr | Health Risks and Roles in Medical Surveillance among Nurses Working in BPO Sectors in Iloilo City, Philippines |
| title_full_unstemmed | Health Risks and Roles in Medical Surveillance among Nurses Working in BPO Sectors in Iloilo City, Philippines |
| title_short | Health Risks and Roles in Medical Surveillance among Nurses Working in BPO Sectors in Iloilo City, Philippines |
| title_sort | health risks and roles in medical surveillance among nurses working in bpo sectors in iloilo city philippines |
| topic | occupational health nursing business processing outsourcing health risk medical surveillance |
| url | https://eajse.tiu.edu.iq/index.php/eajse/article/view/17 |
| work_keys_str_mv | AT melveenmelocoton healthrisksandrolesinmedicalsurveillanceamongnursesworkinginbposectorsiniloilocityphilippines |