A framework for the continuous monitoring of person-centred hospital care: validation of a checklist for participatory service improvement

Abstract Background In 2018, a nationwide survey carried out in 387 acute care hospitals from 16 out of 21 Italian regions, allowed defining an extended checklist for the participatory evaluation of person-centredness in hospital care. We aimed to validate a reduced set of core items for continuous...

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Main Authors: F. Cardinali, S. Carzaniga, L. Martini, M. T. Loiudice, Fabrizio Carinci
Format: Article
Language:English
Published: BMC 2025-01-01
Series:Archives of Public Health
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Online Access:https://doi.org/10.1186/s13690-024-01410-5
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author F. Cardinali
S. Carzaniga
L. Martini
M. T. Loiudice
Fabrizio Carinci
author_facet F. Cardinali
S. Carzaniga
L. Martini
M. T. Loiudice
Fabrizio Carinci
author_sort F. Cardinali
collection DOAJ
description Abstract Background In 2018, a nationwide survey carried out in 387 acute care hospitals from 16 out of 21 Italian regions, allowed defining an extended checklist for the participatory evaluation of person-centredness in hospital care. We aimed to validate a reduced set of core items for continuous use across the country. Methods Factor analysis was used to validate the construct of the checklist. Varimax rotation with eigenvalues > 1 was used to optimize factor structure. Items with an item-total correlation > 0.30 and factor loadings > 0.4 were attributed to individual factors. Items with inter-item correlation coefficient > 0.70 were submitted to expert opinion for final decision. Overall internal consistency was assessed through Cronbach’s alpha. Results A total of 183 out of 243 items in the original checklist were submitted to factor analysis. A subgroup of 67 items was retained in 4 main areas, allocated as follows: 16 items in 4 sub-areas of “Person-oriented organizational and care processes”, 16 items in 4 sub-areas of “Physical accessibility, liveability and comfort of the facilities”, 15 items in 3 sub-areas of “Access to information, streamlining and transparency”, and 20 items in 4 sub-areas of “Taking care of the relationship with patients and citizens”. Overall values of Cronbach’s alpha ranged between 0.77 and 0.90, showing high consistency. Conclusions This study validated a “core” checklist that can be routinely used to monitor the implementation of person-centred care in Italian hospitals. The tool can be applied more widely by multiple stakeholders as a measurement instrument for the participatory evaluation of person-centredness.
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spelling doaj-art-c440856e5e574376ab7f954913552dfb2025-01-19T12:11:21ZengBMCArchives of Public Health2049-32582025-01-0183111210.1186/s13690-024-01410-5A framework for the continuous monitoring of person-centred hospital care: validation of a checklist for participatory service improvementF. Cardinali0S. Carzaniga1L. Martini2M. T. Loiudice3Fabrizio Carinci4Agenzia Nazionale per i Servizi Sanitari Regionali (AGENAS)Agenzia Nazionale per i Servizi Sanitari Regionali (AGENAS)Agenzia Nazionale per i Servizi Sanitari Regionali (AGENAS)Agenzia Nazionale per i Servizi Sanitari Regionali (AGENAS)Unicamillus International Medical UniversityAbstract Background In 2018, a nationwide survey carried out in 387 acute care hospitals from 16 out of 21 Italian regions, allowed defining an extended checklist for the participatory evaluation of person-centredness in hospital care. We aimed to validate a reduced set of core items for continuous use across the country. Methods Factor analysis was used to validate the construct of the checklist. Varimax rotation with eigenvalues > 1 was used to optimize factor structure. Items with an item-total correlation > 0.30 and factor loadings > 0.4 were attributed to individual factors. Items with inter-item correlation coefficient > 0.70 were submitted to expert opinion for final decision. Overall internal consistency was assessed through Cronbach’s alpha. Results A total of 183 out of 243 items in the original checklist were submitted to factor analysis. A subgroup of 67 items was retained in 4 main areas, allocated as follows: 16 items in 4 sub-areas of “Person-oriented organizational and care processes”, 16 items in 4 sub-areas of “Physical accessibility, liveability and comfort of the facilities”, 15 items in 3 sub-areas of “Access to information, streamlining and transparency”, and 20 items in 4 sub-areas of “Taking care of the relationship with patients and citizens”. Overall values of Cronbach’s alpha ranged between 0.77 and 0.90, showing high consistency. Conclusions This study validated a “core” checklist that can be routinely used to monitor the implementation of person-centred care in Italian hospitals. The tool can be applied more widely by multiple stakeholders as a measurement instrument for the participatory evaluation of person-centredness.https://doi.org/10.1186/s13690-024-01410-5Person-centred careMonitoringParticipatory evaluationCitizens engagementQuality improvementPerformance assessment
spellingShingle F. Cardinali
S. Carzaniga
L. Martini
M. T. Loiudice
Fabrizio Carinci
A framework for the continuous monitoring of person-centred hospital care: validation of a checklist for participatory service improvement
Archives of Public Health
Person-centred care
Monitoring
Participatory evaluation
Citizens engagement
Quality improvement
Performance assessment
title A framework for the continuous monitoring of person-centred hospital care: validation of a checklist for participatory service improvement
title_full A framework for the continuous monitoring of person-centred hospital care: validation of a checklist for participatory service improvement
title_fullStr A framework for the continuous monitoring of person-centred hospital care: validation of a checklist for participatory service improvement
title_full_unstemmed A framework for the continuous monitoring of person-centred hospital care: validation of a checklist for participatory service improvement
title_short A framework for the continuous monitoring of person-centred hospital care: validation of a checklist for participatory service improvement
title_sort framework for the continuous monitoring of person centred hospital care validation of a checklist for participatory service improvement
topic Person-centred care
Monitoring
Participatory evaluation
Citizens engagement
Quality improvement
Performance assessment
url https://doi.org/10.1186/s13690-024-01410-5
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