Predictors of review sites usage in hotels

The tourism industry has been strongly impacted by the consumer use of review sites. Since review travel sites such as TripAdvisor allowed accommodations to create own profiles with information, hotels began incorporating these actions into their engaging customers programming. Despite the benef...

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Bibliographic Details
Main Authors: Javier Perez-Aranda, Rafael Anaya-Sanchez, Jose Ruizalba
Format: Article
Language:English
Published: University of Algarve, ESGHT/CINTURS 2017-04-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://tmstudies.net/index.php/ectms/article/view/994/pdf_53
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