The Role of Digital Leadership in Improving the Quality of Electronic Services: Case Study of the Land Office in Surakarta, Indonesia

This study analyzes the process of electronic services at the Surakarta City Land Office and the role of digital leadership in improving service quality. The research used a descriptive qualitative method with data obtained through in-depth interviews with 18 informants, observations, and document s...

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Bibliographic Details
Main Authors: Ikhlasul Akmal Aulawi, Pande Made Kutanegara, Hakimul Ikhwan, Yoga Prianggara
Format: Article
Language:English
Published: Universitas Gadjah Mada 2025-06-01
Series:Populasi
Subjects:
Online Access:https://jurnal.ugm.ac.id/populasi/article/view/104650
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