Making Systemic Risk Assessments Work: How the DSA Creates a Virtuous Loop to Address the Societal Harms of Content Moderation

The European Union’s Digital Services Act (DSA) introduces a new regulatory approach to address the societal harms of online platforms: Systemic risk assessments. While a core component of the DSA, the regulation only outlines the standards and processes governing systemic risk assessments in broad...

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Main Author: Niklas Eder
Format: Article
Language:English
Published: Cambridge University Press 2024-10-01
Series:German Law Journal
Subjects:
Online Access:https://www.cambridge.org/core/product/identifier/S2071832224000245/type/journal_article
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author Niklas Eder
author_facet Niklas Eder
author_sort Niklas Eder
collection DOAJ
description The European Union’s Digital Services Act (DSA) introduces a new regulatory approach to address the societal harms of online platforms: Systemic risk assessments. While a core component of the DSA, the regulation only outlines the standards and processes governing systemic risk assessments in broad strokes. It remains unclear what these systemic risk assesments will entail in practice. This Article develops a proposal of how systemic risk assessments should be implemented. It situates systemic risk assessments as a critical step toward platform accountability as they address societal harms, while existing approaches, such as remedy mechanisms, only protect user rights. Engaging with intangible harms and regulating speech and public discourse, risk assessments also entail significant challenges. Conventional reference points for content moderation regulation, such as terms and conditions, contractual freedom, fundamental rights and expertise, do not provide practical and legitimate bases to concretize risk assessment obligations. Public actors, such as the European Commission, should refrain from defining substantive standards, too, as they are directly bound by freedom of expression guarantees. Instead, the Article argues, the Commission should foster a procedural framework, a “virtuous loop,” which empowers civil society and allows it to specify and refine the standards governing systemic risks over time. Developing this framework, the Article explains how systemic risk assessment can fix “multistakeholderism,” and “multistakeholderism,” in turn, can help make systemic risk assessments work.
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spelling doaj-art-beb03e5177244dbb98d6efa0bc868a8d2025-01-27T05:32:22ZengCambridge University PressGerman Law Journal2071-83222024-10-01251197121810.1017/glj.2024.24Making Systemic Risk Assessments Work: How the DSA Creates a Virtuous Loop to Address the Societal Harms of Content ModerationNiklas Eder0https://orcid.org/0000-0001-6433-3734University of Oxford, Centre for Socio-Legal Studies, Oxford, United KingdomThe European Union’s Digital Services Act (DSA) introduces a new regulatory approach to address the societal harms of online platforms: Systemic risk assessments. While a core component of the DSA, the regulation only outlines the standards and processes governing systemic risk assessments in broad strokes. It remains unclear what these systemic risk assesments will entail in practice. This Article develops a proposal of how systemic risk assessments should be implemented. It situates systemic risk assessments as a critical step toward platform accountability as they address societal harms, while existing approaches, such as remedy mechanisms, only protect user rights. Engaging with intangible harms and regulating speech and public discourse, risk assessments also entail significant challenges. Conventional reference points for content moderation regulation, such as terms and conditions, contractual freedom, fundamental rights and expertise, do not provide practical and legitimate bases to concretize risk assessment obligations. Public actors, such as the European Commission, should refrain from defining substantive standards, too, as they are directly bound by freedom of expression guarantees. Instead, the Article argues, the Commission should foster a procedural framework, a “virtuous loop,” which empowers civil society and allows it to specify and refine the standards governing systemic risks over time. Developing this framework, the Article explains how systemic risk assessment can fix “multistakeholderism,” and “multistakeholderism,” in turn, can help make systemic risk assessments work.https://www.cambridge.org/core/product/identifier/S2071832224000245/type/journal_articleDigital Services Actsystemic risk assessmentssocial mediaonline platformsplatform accountabilityplatform protectionvirtuous loopmultistakeholderismcontent moderation
spellingShingle Niklas Eder
Making Systemic Risk Assessments Work: How the DSA Creates a Virtuous Loop to Address the Societal Harms of Content Moderation
German Law Journal
Digital Services Act
systemic risk assessments
social media
online platforms
platform accountability
platform protection
virtuous loop
multistakeholderism
content moderation
title Making Systemic Risk Assessments Work: How the DSA Creates a Virtuous Loop to Address the Societal Harms of Content Moderation
title_full Making Systemic Risk Assessments Work: How the DSA Creates a Virtuous Loop to Address the Societal Harms of Content Moderation
title_fullStr Making Systemic Risk Assessments Work: How the DSA Creates a Virtuous Loop to Address the Societal Harms of Content Moderation
title_full_unstemmed Making Systemic Risk Assessments Work: How the DSA Creates a Virtuous Loop to Address the Societal Harms of Content Moderation
title_short Making Systemic Risk Assessments Work: How the DSA Creates a Virtuous Loop to Address the Societal Harms of Content Moderation
title_sort making systemic risk assessments work how the dsa creates a virtuous loop to address the societal harms of content moderation
topic Digital Services Act
systemic risk assessments
social media
online platforms
platform accountability
platform protection
virtuous loop
multistakeholderism
content moderation
url https://www.cambridge.org/core/product/identifier/S2071832224000245/type/journal_article
work_keys_str_mv AT niklaseder makingsystemicriskassessmentsworkhowthedsacreatesavirtuouslooptoaddressthesocietalharmsofcontentmoderation