Improvements of Decision Support Systems for Public Administrations via a Mechanism of Co-creation of Value

Improvements of Decision Support Systems for Public Administrations via a Mechanism of Co-creation of Value

This paper focuses on a possible improvement of knowledge-based decision support systems for human resource management within Public Administrations, using a co-creation of value’s mechanism, according to the Service-Dominant Logic (SDL) paradigm. In particular, it applies ontology-driven data entry...

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Bibliographic Details
Main Authors: Tindara Abbate, Clara Bassano, Giuseppe D’Aniello, Sergio Miranda, Mirko Perano, Paolo Piciocchi, Luigi Rarità
Format: Article
Language:English
Published: Riga Technical University Press 2015-04-01
Series:Complex Systems Informatics and Modeling Quarterly
Subjects:
Decision support systems, service quality, SDL, co-creation of value, ontology-driven data entry, skill gap analysis.
Online Access:https://csimq-journals.rtu.lv/article/view/953
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