How Service Quality and Perceived Privacy Can Affect the Customer Satisfaction in Generations Y and Z?
The impetus for this research is the suboptimal concept of service quality and perceived privacy toward customer satisfaction for online food delivery. This study seeks to ascertain the influence of service quality, perceived security, and privacy on enhancing customer satisfaction via SERVQUAL Theo...
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| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas 17 Agustus 1945 (UNTAG) Semarang
2025-01-01
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| Series: | Media Ekonomi dan Manajemen |
| Subjects: | |
| Online Access: | https://jurnal.untagsmg.ac.id/index.php/fe/article/view/5445 |
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