Indonesian mental revolution movement as a key-drive for accelerating the quality of public services: from idea to implementation
This research aims to find out the implementation of a mental revolution that encourages the acceleration of innovation and digitalization of public services through the implementation of e-government to build a clean, effective, democratic and trusted government. The research design uses descript...
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| Format: | Article |
| Language: | English |
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Universitas Muhammadiyah Makassar
2024-08-01
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| Series: | Otoritas: Jurnal Ilmu Pemerintahan |
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| Online Access: | https://journal.unismuh.ac.id/index.php/Otoritas/article/view/15023 |
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| author | Freddy Pandiangan Sinta Ningrum Nina Karlina Rahman Mulyawan Muhlis Madani Muhammad Yusuf |
| author_facet | Freddy Pandiangan Sinta Ningrum Nina Karlina Rahman Mulyawan Muhlis Madani Muhammad Yusuf |
| author_sort | Freddy Pandiangan |
| collection | DOAJ |
| description | This research aims to find out the implementation of a mental revolution that encourages the acceleration of innovation and digitalization of public services through the implementation of e-government to build a clean, effective, democratic and trusted government. The research design uses descriptive qualitative research by analyzing policy documents. This article examines the evolution of public service innovation policies in Indonesia related to the mental revolution initiative. The documents reviewed are laws, government regulations, ministerial regulations, and policy documents related to public service innovation and transformation, as well as e-government from January 2014 to May 2024. The results showed that since the launch of the National Movement for Mental Revolution, through the Indonesia Serves program, there has been an acceleration of the process of developing public service digitization innovations. This initiative encourages the acceleration of changes in the quality of public services by accelerating changes in the mindset, attitudes, and behavior of state civil apparatus to produce service innovations that improve the quality of public services. The acceleration of innovation development through e-government and public service digitalization can be realized with budget support, human resource readiness, sustainable policy commitment, and strong leadership in supporting the sustainability of holistic public service innovation. |
| format | Article |
| id | doaj-art-b03fef3ecfe84394a2a35731aacfb6f3 |
| institution | Kabale University |
| issn | 2088-3706 2502-9320 |
| language | English |
| publishDate | 2024-08-01 |
| publisher | Universitas Muhammadiyah Makassar |
| record_format | Article |
| series | Otoritas: Jurnal Ilmu Pemerintahan |
| spelling | doaj-art-b03fef3ecfe84394a2a35731aacfb6f32025-01-29T22:28:19ZengUniversitas Muhammadiyah MakassarOtoritas: Jurnal Ilmu Pemerintahan2088-37062502-93202024-08-0114227729710.26618/ojip.v14i2.150236617Indonesian mental revolution movement as a key-drive for accelerating the quality of public services: from idea to implementationFreddy Pandiangan0Sinta Ningrum1Nina Karlina2Rahman Mulyawan3Muhlis Madani4Muhammad Yusuf5Faculty of Social and Political Sciences, Universitas PadjadjaranFaculty of Social and Political Sciences, Universitas PadjadjaranFaculty of Social and Political Sciences, Universitas PadjadjaranFaculty of Social and Political Sciences, Universitas PadjadjaranDepartment of Public Administration, Universitas Muhammadiyah MakassarDepartment of Public Administration, Universitas Muhammadiyah MakassarThis research aims to find out the implementation of a mental revolution that encourages the acceleration of innovation and digitalization of public services through the implementation of e-government to build a clean, effective, democratic and trusted government. The research design uses descriptive qualitative research by analyzing policy documents. This article examines the evolution of public service innovation policies in Indonesia related to the mental revolution initiative. The documents reviewed are laws, government regulations, ministerial regulations, and policy documents related to public service innovation and transformation, as well as e-government from January 2014 to May 2024. The results showed that since the launch of the National Movement for Mental Revolution, through the Indonesia Serves program, there has been an acceleration of the process of developing public service digitization innovations. This initiative encourages the acceleration of changes in the quality of public services by accelerating changes in the mindset, attitudes, and behavior of state civil apparatus to produce service innovations that improve the quality of public services. The acceleration of innovation development through e-government and public service digitalization can be realized with budget support, human resource readiness, sustainable policy commitment, and strong leadership in supporting the sustainability of holistic public service innovation.https://journal.unismuh.ac.id/index.php/Otoritas/article/view/15023mental revolutioninnovationpublic serviceacceleration |
| spellingShingle | Freddy Pandiangan Sinta Ningrum Nina Karlina Rahman Mulyawan Muhlis Madani Muhammad Yusuf Indonesian mental revolution movement as a key-drive for accelerating the quality of public services: from idea to implementation Otoritas: Jurnal Ilmu Pemerintahan mental revolution innovation public service acceleration |
| title | Indonesian mental revolution movement as a key-drive for accelerating the quality of public services: from idea to implementation |
| title_full | Indonesian mental revolution movement as a key-drive for accelerating the quality of public services: from idea to implementation |
| title_fullStr | Indonesian mental revolution movement as a key-drive for accelerating the quality of public services: from idea to implementation |
| title_full_unstemmed | Indonesian mental revolution movement as a key-drive for accelerating the quality of public services: from idea to implementation |
| title_short | Indonesian mental revolution movement as a key-drive for accelerating the quality of public services: from idea to implementation |
| title_sort | indonesian mental revolution movement as a key drive for accelerating the quality of public services from idea to implementation |
| topic | mental revolution innovation public service acceleration |
| url | https://journal.unismuh.ac.id/index.php/Otoritas/article/view/15023 |
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