Information Quality and SMEs Innovative Performance: The Role of Knowledge Sharing and Business Process Management

In the current business environment and the post-corona era, quality information builds the foundation of knowledge sharing, and facilitates business process management, and all of these play a fundamental role in the innovative performance of small and medium enterprises(SMEs). Therefore, the purpo...

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Main Authors: amir fazel, behnam karamshahi, azin harandi
Format: Article
Language:fas
Published: Iranian Research Institute for Information and Technology 2025-02-01
Series:Iranian Journal of Information Processing & Management
Subjects:
Online Access:https://jipm.irandoc.ac.ir/article_722066_bbb33feb2b0a0404bb2b383c47c68650.pdf
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author amir fazel
behnam karamshahi
azin harandi
author_facet amir fazel
behnam karamshahi
azin harandi
author_sort amir fazel
collection DOAJ
description In the current business environment and the post-corona era, quality information builds the foundation of knowledge sharing, and facilitates business process management, and all of these play a fundamental role in the innovative performance of small and medium enterprises(SMEs). Therefore, the purpose of this research is to investigate the effect of information quality on the innovative performance of SMEs with regard to the mediating role of knowledge sharing and business process management.The research method is applied in terms of the goal and descriptive-survey in terms of the method. The statistical population of the research is 460 SMEs in Kerman, of which 210 companies were selected as a statistical sample based on Morgan's table. The sampling method is random sampling, and the research tool is a questionnaire whose validity and reliability were confirmed. Finally, 420 questionnaires were distributed among managers and vice presidents of companies.The data was analyzed with SPSS 26 and SmartPLS 3 software. The results of the research indicate that knowledge sharing and business process management play a mediating role in influencing the quality of information on the innovative performance of SMEs.Information quality has an impact on knowledge sharing, business process management and innovative performance of SMEs. Knowledge sharing and business process management affect the innovative performance of SMEs. SMEs should continuously improve the quality of company information, and by using this information, and through knowledge sharing and business process management, improve innovative performance.
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publishDate 2025-02-01
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spelling doaj-art-ac1be3a7a1b5482d99c6924bcc9a9e5d2025-08-20T03:08:01ZfasIranian Research Institute for Information and TechnologyIranian Journal of Information Processing & Management2251-82232251-82312025-02-0140ویژه نامه انگلیسی310.22034/jipm.2024.2023018.1559722066Information Quality and SMEs Innovative Performance: The Role of Knowledge Sharing and Business Process Managementamir fazel0behnam karamshahi1azin harandi2baft higher education center, shahid bahonar uinversity of kermanbaft higher education, shahid bahonar university of kermanbaft higher education, shahid bahonar uiniversity of kermanIn the current business environment and the post-corona era, quality information builds the foundation of knowledge sharing, and facilitates business process management, and all of these play a fundamental role in the innovative performance of small and medium enterprises(SMEs). Therefore, the purpose of this research is to investigate the effect of information quality on the innovative performance of SMEs with regard to the mediating role of knowledge sharing and business process management.The research method is applied in terms of the goal and descriptive-survey in terms of the method. The statistical population of the research is 460 SMEs in Kerman, of which 210 companies were selected as a statistical sample based on Morgan's table. The sampling method is random sampling, and the research tool is a questionnaire whose validity and reliability were confirmed. Finally, 420 questionnaires were distributed among managers and vice presidents of companies.The data was analyzed with SPSS 26 and SmartPLS 3 software. The results of the research indicate that knowledge sharing and business process management play a mediating role in influencing the quality of information on the innovative performance of SMEs.Information quality has an impact on knowledge sharing, business process management and innovative performance of SMEs. Knowledge sharing and business process management affect the innovative performance of SMEs. SMEs should continuously improve the quality of company information, and by using this information, and through knowledge sharing and business process management, improve innovative performance.https://jipm.irandoc.ac.ir/article_722066_bbb33feb2b0a0404bb2b383c47c68650.pdfinformation qualityinnovative performanceknowledge sharingbusiness process managementsmall and medium enterprises(smes)
spellingShingle amir fazel
behnam karamshahi
azin harandi
Information Quality and SMEs Innovative Performance: The Role of Knowledge Sharing and Business Process Management
Iranian Journal of Information Processing & Management
information quality
innovative performance
knowledge sharing
business process management
small and medium enterprises(smes)
title Information Quality and SMEs Innovative Performance: The Role of Knowledge Sharing and Business Process Management
title_full Information Quality and SMEs Innovative Performance: The Role of Knowledge Sharing and Business Process Management
title_fullStr Information Quality and SMEs Innovative Performance: The Role of Knowledge Sharing and Business Process Management
title_full_unstemmed Information Quality and SMEs Innovative Performance: The Role of Knowledge Sharing and Business Process Management
title_short Information Quality and SMEs Innovative Performance: The Role of Knowledge Sharing and Business Process Management
title_sort information quality and smes innovative performance the role of knowledge sharing and business process management
topic information quality
innovative performance
knowledge sharing
business process management
small and medium enterprises(smes)
url https://jipm.irandoc.ac.ir/article_722066_bbb33feb2b0a0404bb2b383c47c68650.pdf
work_keys_str_mv AT amirfazel informationqualityandsmesinnovativeperformancetheroleofknowledgesharingandbusinessprocessmanagement
AT behnamkaramshahi informationqualityandsmesinnovativeperformancetheroleofknowledgesharingandbusinessprocessmanagement
AT azinharandi informationqualityandsmesinnovativeperformancetheroleofknowledgesharingandbusinessprocessmanagement