Emotion Recognition on Turkish Mobile Operator Turkcell’s Call Center Calls

A fundamental component of human intelligence is the capacity for feeling. In addition to being founded on logic and reason, human conduct is also greatly influenced by the emotions that people experience. For the purpose of this study, we classified one thousand real-life call center client voice d...

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Bibliographic Details
Main Authors: Tekin Altun, Hüseyin Tiryaki, Hüseyin Demirci, Yüksel Yurtay
Format: Article
Language:English
Published: Sakarya University 2024-12-01
Series:Sakarya University Journal of Computer and Information Sciences
Subjects:
Online Access:https://dergipark.org.tr/en/download/article-file/4172634
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