How do aesthetics drive customer retention in Bali cafes?

In today’s competitive food service industry, aesthetics are key to customer retention. The food service landscape is changing as customers want to fulfill more than just their hunger and thirst. Customers now care more about the looks of the place and food to satisfy their hedonistic desire. This r...

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Bibliographic Details
Main Authors: Efin Shu, Annarica Tisna
Format: Article
Language:English
Published: Politeknik Negeri Bali 2025-03-01
Series:Journal of Applied Sciences in Travel and Hospitality
Subjects:
Online Access:https://ojs2.pnb.ac.id/index.php/JASTH/article/view/2122
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