Prediction of Customer Switching Using Support Vector Machine Method
Several studies on predicting customer switching focus on the telecommunications industry and online stores. This research aims to predict customer switching to get the best results; customers are the most critical mass; some companies must provide satisfying services so customer flow decreases. Th...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Islam Negeri Profesor Kiai Haji Saifuddin Zuhri Purwokerto
2024-10-01
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| Series: | Transactions on Informatics and Data Science |
| Subjects: | |
| Online Access: | https://ejournal.uinsaizu.ac.id/index.php/tids/article/view/12277 |
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