SERVICE QUALITY AND CUSTOMER SATISFACTION THROUGH AIRQUAL DIMENSIONS: AN EMPIRICAL INVESTIGATION ON IRAQI AIRWAYS

In today’s rapidly evolving business environment, customer requirements and expectations are continually increasing. Many service-oriented companies, including airlines, are struggling to accurately understand and meet the true needs and desires of their passengers. Often, they rely on outdated vie...

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Bibliographic Details
Main Author: Alaa S. Jameel
Format: Article
Language:English
Published: UUM Press 2025-01-01
Series:International Journal of Management Studies
Subjects:
Online Access:https://e-journal.uum.edu.my/index.php/ijms/article/view/14855
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