Outsourcing in Sandy Springs and Other US Cities: Insights for Other Countries
This paper analyses the partnership-based outsourcing model of service transformation in USA local government, focusing on the city of Sandy Springs which became widely known for its large-scale ‘turnkey’ outsourcing of provision of its services in the mid-2000s. This city has been referred to in th...
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| Format: | Article |
| Language: | English |
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University of Ljubljana Press (Založba Univerze v Ljubljani)
2013-11-01
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| Series: | Central European Public Administration Review |
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| Online Access: | https://journals.uni-lj.si/CEPAR/article/view/20391 |
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| author | Ari-Veikko Anttiroiko Stephen J. Bailey Pekka Valkama |
| author_facet | Ari-Veikko Anttiroiko Stephen J. Bailey Pekka Valkama |
| author_sort | Ari-Veikko Anttiroiko |
| collection | DOAJ |
| description | This paper analyses the partnership-based outsourcing model of service transformation in USA local government, focusing on the city of Sandy Springs which became widely known for its large-scale ‘turnkey’ outsourcing of provision of its services in the mid-2000s. This city has been referred to in the literature as a special case not applicable to other countries, such as the UK, because of their very different contexts. However, there is now a public sector austerity context within which to reassess Sandy Springs’ use of turnkey outsourcing to achieve significant cost savings and improve services. The paper reports empirical research which it uses to derive insights for municipalities considering outsourcing. Those insights can help improve both policy and professional practice by outlining key issues for consideration when trying to ‘do more with less’ money. |
| format | Article |
| id | doaj-art-a2c65723b35c4c5e9d12a6ecceafe929 |
| institution | Kabale University |
| issn | 2591-2240 2591-2259 |
| language | English |
| publishDate | 2013-11-01 |
| publisher | University of Ljubljana Press (Založba Univerze v Ljubljani) |
| record_format | Article |
| series | Central European Public Administration Review |
| spelling | doaj-art-a2c65723b35c4c5e9d12a6ecceafe9292025-01-22T10:55:05ZengUniversity of Ljubljana Press (Založba Univerze v Ljubljani)Central European Public Administration Review2591-22402591-22592013-11-01113-410.17573/ipar.2013.3-4.a01Outsourcing in Sandy Springs and Other US Cities: Insights for Other CountriesAri-Veikko Anttiroiko0Stephen J. Bailey1Pekka Valkama2School of Management, University of Tampere, FinlandGlasgow School for Business and Society, Glasgow Caledonian UniversitySchool of Management, University of Tampere, FinlandThis paper analyses the partnership-based outsourcing model of service transformation in USA local government, focusing on the city of Sandy Springs which became widely known for its large-scale ‘turnkey’ outsourcing of provision of its services in the mid-2000s. This city has been referred to in the literature as a special case not applicable to other countries, such as the UK, because of their very different contexts. However, there is now a public sector austerity context within which to reassess Sandy Springs’ use of turnkey outsourcing to achieve significant cost savings and improve services. The paper reports empirical research which it uses to derive insights for municipalities considering outsourcing. Those insights can help improve both policy and professional practice by outlining key issues for consideration when trying to ‘do more with less’ money.https://journals.uni-lj.si/CEPAR/article/view/20391outsourcingcommissioningturnkeySandy Springs |
| spellingShingle | Ari-Veikko Anttiroiko Stephen J. Bailey Pekka Valkama Outsourcing in Sandy Springs and Other US Cities: Insights for Other Countries Central European Public Administration Review outsourcing commissioning turnkey Sandy Springs |
| title | Outsourcing in Sandy Springs and Other US Cities: Insights for Other Countries |
| title_full | Outsourcing in Sandy Springs and Other US Cities: Insights for Other Countries |
| title_fullStr | Outsourcing in Sandy Springs and Other US Cities: Insights for Other Countries |
| title_full_unstemmed | Outsourcing in Sandy Springs and Other US Cities: Insights for Other Countries |
| title_short | Outsourcing in Sandy Springs and Other US Cities: Insights for Other Countries |
| title_sort | outsourcing in sandy springs and other us cities insights for other countries |
| topic | outsourcing commissioning turnkey Sandy Springs |
| url | https://journals.uni-lj.si/CEPAR/article/view/20391 |
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