Personal Recommendation Using a Novel Collaborative Filtering Algorithm in Customer Relationship Management

With the rapid development of customer relationship management, more and more user recommendation technologies are used to enhance the customer satisfaction. Although there are many good recommendation algorithms, it is still a challenge to increase the accuracy and diversity of these algorithms to...

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Bibliographic Details
Main Author: Chonghuan Xu
Format: Article
Language:English
Published: Wiley 2013-01-01
Series:Discrete Dynamics in Nature and Society
Online Access:http://dx.doi.org/10.1155/2013/739460
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